Contact
Talk to us.
Questions, feedback, or something not working: email us. A person replies.
support@chronacal.com
We answer by email; there is no phone line. For anything about text messages, see the SMS consent page.
Common questions
Is Chrona free?
Free has no time limit and needs no card; it carries a 1% Chrona payment fee on payments taken through Stripe. Pro and Max have a 0% Chrona payment fee and add more; the pricing page has the detail.
Can I see a demo?
The fastest way is to set up a business with the AI wizard; it takes a few minutes and there is nothing to install. If you would like a walkthrough, email us with a time that suits you.
How do payments work?
Through Stripe Connect. Customers pay in full, leave a deposit, or pay after the visit, and payouts go to your own Stripe account.
Can I use my own domain?
Yes, on Pro and above. Every business gets a chronacal.com subdomain, and on Pro, Max or Enterprise it can connect a custom domain.
Is there a mobile app?
Not a native app. Staff use My Work in a phone browser; it is built for phones first, and nothing needs installing.
Do you send text messages?
Transactional messages only, for customers who opt in: booking updates on Pro and above. The SMS consent page explains the programme.
How do I delete my data?
Email support. A business that still has bookings or memberships can be paused instead of deleted, and we email you when it can be removed.